FAQ

How much is shipping?

Shipping is free on every order within the United States. No minimum.

How long will my order take to arrive?

Orders are processed within 1–3 business days and usually arrive within 5–10 business days after that. You'll get an email with your tracking number as soon as your order ships.

How do I track my order?

Use the tracking link in your shipping confirmation email. Tracking can take 24–48 hours to start updating after you receive it.

Do you ship outside the US?

Not yet. Right now we only ship to addresses in the United States.

What is your return policy?

You have 30 days from delivery to request a return. If you're not happy, contact us and we'll make it right. See our full refund policy.

My item arrived damaged or isn't working. What do I do?

Sorry about that! Email us within 30 days of delivery with your order number and a photo of the problem, and we'll send a free replacement or a full refund.

Can I change or cancel my order?

Yes, as long as it hasn't shipped yet. Contact us as soon as possible with your order number.

What payment methods do you accept?

All major credit and debit cards, plus the express payment options shown at checkout.

Is checkout secure?

Yes. Checkout is handled by Shopify and your payment details are encrypted. We never see or store your full card number.

Still have a question?

Reach us anytime on our contact page.